BELM handles the processing of personal data of visitors with the utmost care. Through this Privacy Policy, we provide you with insight into the policy we follow regarding the handling of personal information.

All website data is hosted on Dutch servers by an international company. The supplier of our server farm can be requested if desired.

General

In simple terms: We only use your data for the purpose of our services. This means that the purpose of processing is always directly related to the task you provide. We do not use your data for (targeted) marketing. If you share data with us and we use it to contact you at a later time – other than at your request – we will explicitly ask for your consent. Your data will not be shared with third parties, except for compliance with accounting and other administrative obligations. These third parties are all bound by confidentiality based on their agreement with us or a legal obligation or oath.

This Privacy Policy applies to all personal information provided to us or collected by us. “Personal information” means any type of information about an identified or identifiable natural person. You do not need to provide personal information before you can view our website.

We collect personal information when:

The types of personal information that may be collected include:

BELM may use the collected information about you to operate the systems. We will only use the information for the purpose you entered it for.

We may also use your personal information to communicate with you. We may send you certain mandatory service messages, such as notifications related to your order.

MailChimp

We send our email newsletters via MailChimp. MailChimp will never use your name and email address for its own purposes. At the bottom of every email sent via our website, you will find the 'unsubscribe' link. By clicking it, you will no longer receive our newsletter. Your personal data is securely stored by MailChimp. MailChimp uses cookies and other internet technologies to track whether emails are opened and read. MailChimp reserves the right to use your data to further improve the service and share information with third parties for this purpose.

Mollie

For processing (part of) the payments in our webshop, we use the Mollie platform. Mollie processes your name, address, and residence details, as well as your payment information, such as your bank account number or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to improve the service and share (anonymized) data with third parties for this purpose. All guarantees regarding the protection of your personal data also apply to the parts of Mollie's service for which they use third parties. Mollie does not retain your data longer than is permitted under legal conditions.

MyParcel

When you place an order with us, it is our responsibility to deliver your package to you. We use the services of MyParcel to carry out deliveries. Therefore, we need to share your name, address, and residence details with MyParcel. MyParcel uses this information only to perform the agreement. If MyParcel engages subcontractors, MyParcel will also provide your details to these parties.

Office365

We use the services of Office365 for our regular business email communication. This party has taken appropriate technical and organizational measures to prevent misuse, loss, and corruption of your and our data as much as possible. Office365 does not have access to our mailbox, and we treat all our email communication confidentially.

Google Analytics

On our website, cookies are placed by the American company Google as part of the “Analytics” service. We use this service to track the behavior of visitors on the website and obtain reports. This processor may be required to provide insight into this data based on applicable laws and regulations. We collect information about your browsing behavior and share this data with Google. Google may interpret this information in combination with other datasets and track your movements on the internet. Google uses this information, among other things, for offering targeted ads (AdWords) and other Google services and products.

Collaboration in Tax and Criminal Investigations

In certain cases, BELM may be required by law to share your data in connection with tax or criminal investigations by government authorities. In such cases, we are obliged to share your data, but we will resist this within the limits of the law.

Retention Periods

We retain your data as long as you remain a customer with us. This means that we maintain your customer profile until you indicate that you no longer wish to use our services. If you inform us of this, we also consider it a request to be forgotten. Based on applicable administrative obligations, we are required to retain invoices with your (personal) data, so we will keep this data for as long as the applicable period lasts. However, employees will no longer have access to your customer profile and documents created based on your order.

Links

Some pages on our website may contain links to customer websites or third-party websites. We do not confirm and have no control over the privacy practices or content of such websites. We recommend that you carefully read the privacy policy of any website you visit.

Consent and Agreement

By using this website, you agree to the applicability of the terms of this Privacy Policy. If you do not agree with these terms, we request that you do not provide personal information to this website.

Changes to this Policy

When we make changes to this policy, we will post the revised statement here, along with the revision date. If we make significant changes to this policy, we will also place a notice on our homepage. Any changes will only take effect from the revision date.

BELM.